Breakfast Talks
Facilitated by renowned international and local speakers on current topics that are of interest to C-levels.

Learning Journeys
Field trips hosted by Singapore Service Star members to their business establishment, where best practices are shared.

Subsidised Overseas Study Trips
Learn from overseas business establishments reputed for their service excellence.

Top Performers Showcase
Feature stories on the service industry’s top performers through publication, editorials and/or Singapore Service Star website.

Ideation Sessions
Opportunities to partake in sharing and networking sessions where participants are encouraged to seed and implement new ideas and concepts for possible prototyping that will benefit the group as first-movers before scaling to the industry.

Mystery Shopping Programme
Find out how the service standards at your establishment stack up against your competitors and the industry and identify areas for improvement. Include two questions of your own in the Mystery Shopping survey and elicit a report customised to your business needs.

Consumer Insights
Receive insights on your customers' needs and expectations through participation in consumer research studies and/or get to know their lifestyles and purchasing patterns through dedicated survey reports.

Service Seminars
Engaging and interactive half-day seminars geared towards imparting soft skills to different levels of your service staff.

Training Workshops
Classes designed to train your middle management employees on service strategies and/or processes development.

E-Learning Portal
A key feature on the Singapore Service Star website, this portal hosts a suite of educational modules on service improvement and nuggets of industry service trends and updates that one can have 24/7 access to learn at his/her own pace.